Our customers love the individualized personal care that comes straight from the heart. That's the reason so many of our patients are returning and telling others about Bedford Memorial Hospital. Many of the surveys are now mentioning staff by name. Everyone makes a difference at BMH.

 

Thanks to our staff for all that you do!
The following comments are copied from our Press Ganey Surveys for just one week!

(06/21/2009 To 06/27/2009

 

What our Patients/Customers are saying about Bedford Memorial Hospital:

 

Carolyn was friendly, helpful, and efficient. She made sure I arrived to my room with the best service.

Carolyn was very friendly and kind. She was a great host and helpful by walking me to my room while an out
patient and when admitted she also was very caring and wanted to see me on the way out.

They remembered my name! Very courteous.

Edith was polite and kind. She did a great job cleaning the room each day. I enjoyed having her and that she
was the one who cleaned my room.

Hazel served the food with good cheer and was very helpful. She cared that the food was hot and good and they made sure they satisfied my food allergies.

Nurses were very courteous and prompt. They were kind and excellent care givers. They did well at keeping the patient informed.

Tony, ER nurse very helpful - excellent at starting IV on swollen fore arm. He was also very encouraging, prompt, and helpful. The nurse who took blood was also very helpful.

Visitors enjoyed the hospital and amazed at all the employees they met who cared and were helpful and continued caring for patients even with visitors in a friendly manner.

Doctor was excellent. She is an excellent physician with the best bedside manner. She was patient, caring, a good coach, and very helpful during the procedure. She listened to the patient and made good decisions!

The lady who discharged me was a wealth of information

I have recommended this hospital to others.

Keep *Mohamed the watchman, he makes the stay more pleasurable.

Proud BMH is so well staffed! With competent, compassionate, caring people. From the pre-surgery nurses, admissions, operating room, recovery, and 3rd floor care - They all treated me wonderful -

This was my first visit to Bedford Hospital. I was very impressed and treated very good.

If needed I would return to your hospital.

Great nurses.

My doctor was excellent

Just want to say that *Dr. Crosby is a great doctor

Great ER - The best


For more information about our Press Ganey Survey contact:
Andy Warden, R.N., B.S.N.
Nursing Administration
Bedford Memorial Hospital
540-819-5029