Mission, Values and Vision

 

We’re Here to Serve

To provide you – our patient – with the best possible care takes the cooperative efforts of many different people doing many different jobs. Not only are there doctors, nurses, therapists and technicians to help you, there are many employees you may not meet face-to-face, such as registration representatives, security officers, medical records transcriptionists, telephone operators and secretaries, to name only a few. Plus, you will find our housekeeping staff keeping your room clean; dietary personnel preparing and serving your meals; and maintenance personnel who keep the hospital building and systems in operation.

But whatever job Bedford Memorial Hospital employees and staff are performing; they are doing it for you.

Our Mission

Bedford Memorial Hospital exists to improve the health of the communities it serves.

Our Values

Respect

We acknowledge the dignity, diversity and worth of the people we serve, each other and our institutions.

Integrity

We act responsibly, honestly, confidentially and within ethical and professional principles.

Excellence

We strive to improve continually in everything we do as individuals, team and organizations.

People

The people of Bedford Memorial Hospital and its affiliated organizations are the source of its success, knowledge, skill and compassion.

Our Expectations

We are dedicated to the highest quality of customer service, delivered with a sense of warmth, friendliness, individual pride and company spirit.